Privacy Policy

Last Updated: June 2026

At Tejas Weighing Automation, we are committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.tejasweighing.com (the “Website”) or engage with us for products and services.

By using this Website, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We may collect the following types of information when you interact with our Website or contact us:

A) Personal Information (Provided Voluntarily)

• Full name and business name
• Phone number and email address
• Postal address, city, and state details
• GST number for billing and invoicing purposes
• Product enquiry details and specific requirements

B) Non-Personal / Technical Information

• IP address and browser type
• Pages visited and time spent on the Website
• Referring URLs and website activity
• Device type and operating system
• Cookies and session data

We do not collect sensitive personal information such as bank account details, Aadhaar numbers, passwords, or payment card information through this Website.

2. How We Use Your Information

The information collected is used only for legitimate business purposes:

• Responding to enquiries, quotations, and service requests
• Processing orders, deliveries, and support requests
• Issuing GST-compliant invoices and maintaining records
• Providing after-sales service and calibration reminders
• Sending important updates related to products and services
• Improving Website performance and user experience
• Complying with legal and regulatory requirements

We do not use personal information for automated decision-making or profiling.

3. Sharing of Your Information

Tejas Weighing Automation does not sell, rent, trade, or share personal information with third parties for marketing purposes.

Your information may be shared only in the following circumstances:

• With courier and logistics partners for product delivery
• With authorised service personnel fulfilling your request
• With government authorities where legally required
• With accountants, auditors, or GST compliance professionals for lawful reporting

Any third party receiving information is expected to handle it securely and in compliance with applicable laws.

4. Data Storage and Security

Your personal information is stored securely and is accessible only to authorised personnel of Tejas Weighing Automation.

We implement appropriate technical and organisational safeguards to protect information against unauthorised access, loss, alteration, disclosure, or destruction.

While reasonable security measures are in place, no internet transmission or electronic storage method can be guaranteed as 100% secure.

Personal data is retained only for as long as necessary for business purposes or as required by law. GST-related records are retained for at least six (6) years in accordance with applicable regulations.

5. Your Rights Regarding Personal Data

You may exercise the following rights regarding your information:

• Right to Access – Request a copy of your personal data.
• Right to Correction – Correct inaccurate or incomplete information.
• Right to Withdraw Consent – Withdraw consent for non-essential processing.
• Right to Deletion – Request deletion of personal data, subject to legal obligations.

To exercise these rights, please email us at info@tejasweighing.com.

6. Cookies Policy

Our Website may use cookies to improve functionality and enhance your browsing experience.

Types of cookies we may use:

• Essential Cookies – Necessary for Website functionality.
• Analytics Cookies – Help analyse visitor behaviour and Website performance.
• Preference Cookies – Remember user settings and preferences.

You can disable cookies through your browser settings, although some Website features may not function correctly.

We do not use cookies for behavioural advertising or cross-site tracking.

7. Third-Party Platforms

We maintain business profiles on third-party platforms such as IndiaMART and may communicate through external services.

Information submitted through such platforms is also governed by their respective privacy policies.

This Privacy Policy applies only to information collected directly through our Website and direct communications with Tejas Weighing Automation.

8. Children’s Privacy

Our Website and services are intended for business and commercial use and are not directed toward individuals under the age of 18.

We do not knowingly collect information from minors. If you believe a child has submitted personal information to us, please contact us so the information can be removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page together with an updated “Last Updated” date.

Continued use of the Website following any changes constitutes acceptance of the revised Privacy Policy.

10. Grievance Officer / Privacy Contact